Banks & Credit Unions

Adaptive Planning provides banks and credit unions with a Corporate Performance Management system that that includes immediate access to data and information from multiple systems, plus integrated revenue, expense, and cash flow planning and reporting, and real-time visibility into KPIs and metrics on dashboards.

Planning & Reporting Challenges

Banks and credit unions are especially sensitive to economic cycles, because a downturn in the economy depresses consumer spending and borrowing, and drives down the demand for financial service firms’ services.

The challenges facing banks and credit unions often revolve around improving customer satisfaction, which means providing new services and investing in employees, while at the same time cutting costs and eliminating inefficiencies to improve the bottom line. This means that these companies must simplify processes and find ways to efficiently share resources across business units. Consequently, detailed personnel planning and reporting is a critical piece of financial services budgeting and forecasting. These companies plan headcount in detail, paying close attention to the fully-loaded cost of each employee.

In addition, revenue planning and reporting can involve different products such as mortgages, credit cards, home equity, etc., and can be built on drivers such as interest rates. This requires careful analysis of historical metrics, so integration of data from other systems is critical for planning. And reporting requirements include comparison of key metrics -- actual versus plan. Spreadsheet-based systems are inefficient, error-prone, and fundamentally unsuited for the complex, dynamic planning and reporting required by banks and credit unions.

The Adaptive Planning Solution

Financial planning and analysis in the banking and credit union environment, then, requires a flexible budgeting, forecasting, and reporting solution providing these companies with the ability to:

• Implement web-enabled core business applications that provide immediate access to data and information from multiple systems
• Focus on eliminating inefficiencies and reduction in staff and related costs
• Quickly respond to shifting markets with real-time visibility into KPIs and metrics
• Ensure positive return on investment (ROI) for new projects

Adaptive Planning has been successful helping dozens of banks and credit unions streamline their planning and analysis, because it has allowed them to:

• Plan headcount in detail, including multiple dimensions, and assign calculations to groups of people, or to specific individuals
• Perform what-if analyses to compare various hiring scenarios and their impact on the bottom line
• Plan, report on, and analyze revenues by product, e.g., mortgages, credit cards, home equity, direct deposit, etc.
• Create driver-based models using rates, balances, averages, yields, margins, etc.
• Automatically integrate data from any other enterprise systems
• Perform what-if analyses to see impact of different interest rates and other assumptions on P&L, balance sheet, and cash flow
• Model integrated P&L, balance sheet, and cash flow statements
• Use reports to perform variance analysis, including drill-down into underlying transaction detail from other systems
• Improve accuracy and turnaround time in the planning and reporting process, and conduct frequent re-forecasting

Furthermore, Adaptive Planning’s Software as a Service (SaaS) model is a natural fit for banks and credit unions, for the following reasons:

• It provides exceptional value. Adaptive Planning’s SaaS solution provides a five-year ROI of up to 650% compared to using spreadsheets, and has a total cost of ownership that’s up to 77% less than on-premise alternatives. And it’s low-risk, with the options of free trials and phased implementations.
• There is no IT involvement required. As a SaaS solution, no new hardware, software, or IT support is required for initial implementation or ongoing maintenance.
• It’s intuitive and easy to use. Adaptive Planning’s SaaS infrastructure and CPM engine save time and effort with built-in intelligence. Customers can avoid the wasted time associated with spreadsheet-based systems. And its web-based, highly-customizable, Excel-like interface is easy for all types of employees throughout a company to learn and use.

Select bank and credit union customers include: