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"The Adaptive Planning investment has been a great value that continues to exceed my expectations."
- Chris Dickson, Director of IT, Allen Vanguard

"We got up and running quickly, without requiring purchases of new hardware or software, or involvement from our IT personnel."
- Bryan Rogers, VP Finance, Unitrin Direct Insurance

"Everyone wants to learn Adaptive Planning -- even our sales managers!"
- Joe Deboth, Corporate Controller, TMW Systems

"By implementing Adaptive Planning and moving our process online, we decreased our budget cycle by 36%."
- Trisha Logue, Budget and Finance Director, Skagit County

"Adaptive Planning is very intuitive to users who are familiar with Excel, but not very comfortable with financial applications."
- Kate Dass, Manager of Finance, West Health

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Support

The Adaptive Planning Support team includes highly trained financial analysts and expert administrators of the Adaptive Planning system. They are available by phone or email to help our customers resolve anything from technical issues to simple “how-to" questions.

Adaptive Planning Support Services are included with each subscription.

Premium Support

Premium Support gives customers the fastest response times, whether by phone or e-mail. Premium support is included with the Enterprise edition, and is available to all other customers for an additional fee.

Response time:

4 business hours

Hours:

6AM PST to 6PM PST, Monday through Friday

Standard Support

Standard Support is included in the subscription price of Adaptive Planning Corporate edition, and is available by either phone or email.

Response time:

8 business hours

Hours:

6AM PST to 6PM PST, Monday through Friday

If you are an existing customer and need to resolve an issue, please contact support.

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