Nav Level 2 - Technology

Platform availability and performance

We're committed to platform performance transparency

Availability

We are known for and committed to world-class customer service. We stand behind this commitment with complete public transparency about our system availability.

Average uptime for the last four months
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Response time

We monitor and measure server response times on an ongoing basis using a third-party service, and we also run continuous automated 24- and 48-hour performance tests to ensure system responsiveness.

Average response time for the last four months
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