La Clinica de La Raza is a Federally Qualified Health Center (FQHC) that provides over 400,000 comprehensive primary care and preventive care visits to over 90,000 patients at 35 clinics, regardless of their ability to pay for health insurance. Founded 50 years ago in Oakland, California, La Clinica initially operated from a small local storefront, eventually growing to offer patients more services—adding dental care, mental health services, integrated behavioral health, and school-based services. Expanding clinics and geographic reach in order to serve more patients required scaling up administrative support including financial planning and analysis.
- Inefficient and time-consuming budget - An incredibly complex and multi-layered budget was far too difficult to manage in spreadsheets.
- Inability to integrate data - With spreadsheets spread throughout 35 clinics, it was extremely challenging to share data between sites in order to report on clinic performance.
- Lack of workforce planning - Manual, spreadsheet-based processes made it incredibly challenging to combine statistical with financial data in order to plan a workforce that fulfilled the needs of each clinic.
- Streamlined budgets - Now, budget cost centers are interconnected and accurate. No longer tied to manual spreadsheets, user-friendly tools build stronger collaboration between clinics.
- Integrated data - Integrated data sources means stakeholders are working from the same data, making collaboration easier and more effective.
- Accurate workforce planning - The ability to combine accurate statistical and financial data enables stakeholders to see the impact of provider changes and visit volumes in real time.